Shipments and returns
Your pack shipment
Packages are generally dispatched within 1 - 15 days after receipt of payment and are shipped via USPS or Posta Kenya with tracking . If you prefer delivery by UPS , an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
You are secure when you order from us .
If you are not satisfied with what you have received from us , We request that you re-send the products in its original form , We will not accept any products that have been used and be sent to us as a returned product,
We request that you send the return product the next day after confirmation .